Test 1 Probando
Innovation
Amadeus in the cloud
Future-ready, resilient, secure cloud infrastructure driving travel tech innovation.
~150K
Transactions processed
per second
per second
99.95%
Availability of
most of our services
most of our services
24/7
Infrastructure and
applications monitoring
applications monitoring
Cloud benefits
Architecting the travel of tomorrow.
Protecting data across every touchpoint.
Providing encryption in transit and at rest.
Building zero-trust architecture.
Securing customers’ assets and compliance toward industry standards such as PCI-DSS, ISO27001, GDPR, DORA, etc.
Embracing cloud native and event-driven architecture to expand our applications seamlessly.
Powering openness to all players.
Adopting a multi-cloud approach to better serve our customers’ needs.
Ensuring stability and uninterrupted service across global operations to secure business continuity.
Providing troubleshooting capabilities for both engineering and operational teams.
Benefiting from standard operations across the portfolio.
Empowering rapid growth without the traditional barriers.
Ensuring dynamic elasticity in real-time.
Favoring localization and regionalization thanks to multiple locations across Europe, Asia and North America.
Delivering next-generation experiences fueled by data and AI.
Building cloud-native applications by design.
Providing openness, data and self-serviceability.
Enabling applications to manage large data volumes and processing with continuous availability.
Managing mission-critical systems thanks to rock solid operations.
Strategic cloud partnerships
Together in innovation for advanced travel solutions
Amadeus, in collaboration with its partners such as Microsoft and Google, is focusing on joint innovation to deliver advanced travel solutions and enhance end-user experiences.
Amadeus accelerates its strategic partnership with Microsoft to continue driving innovation in the travel industry
The renewed partnership showcases Amadeus' strong progress in its move to the Cloud and its ambition to deliver innovative products to the travel industry with Microsoft AI solutions.
Amadeus and Google sign a landmark partnership to propel cloud-based operations and AI innovation in the travel industry
Amadeus to leverage Google Cloud’s open, secure and reliable technology to bolster its multi-cloud strategy. Collaboration to enable Amadeus to benefit from Google Cloud’s AI-optimized infrastructure, Vertex AI Platform and advanced Agent AI technology.
Empower. Streamline. Maximize.
Amadeus AI
Cloud‑based Artificial Intelligence optimizes operations and boosts efficiency for organizations while enhancing experiences for travelers.
Amadeus Open Platform
A Platform built to connect, innovate and scale
-
Easy Integration
Seamlessly connect your apps with Amadeus’ standardized platform. Offering secure, high‑availability IT services and self‑service infrastructure, anytime, anywhere.
-
Innovative Solutions
Leverage data and Generative AI to create traveler‑focused applications for personalized, real‑time traveler experiences and offer modern, AI‑driven and real‑time data platforms and protocols.
-
Flexible Customization
Customize and extend solutions with third‑party services, offer platform‑to‑platform connectors and foster event‑driven architecture across apps and regions.
-
Real‑Time Response
Build systems that react instantly for better scalability and flexibility, and support real‑time processing and decision‑making.
-
Engineering Experience at its core
Empower fast, responsible prototyping and development with standardized data models, APIs, ML models, and more, reuseusable by multiple users.
The backbone of the travel industry
Evolving technology to support the travel industry since 1987. From mainframes to open systems, we're now completing our move to the public cloud for better security and automation of mission-critical systems.
- 1987
- 1996
- 1999
- 2006
- 2016
- 2017
- 2021
- 2023
- 2025
TPF mainframe
Amadeus operates the biggest datacenter in Europe, capable of processing billions of transactions.
Early adopter of Web technology
Being early in web technology, Amadeus becomes the global leader in providing retail platforms to airlines, as well as being the first GDS to deliver a web-based graphical front office in the early 2000’s.
Open-source / Open back-end architecture
Amadeus re-engineers all its systems to a fully distributed, open, service-oriented architecture. By moving to relational databases and open platforms on Unix / Linux, Amadeus develops a new-generation airline passenger system.
Data Center virtualization
To better manage capacity at scale, Amadeus introduces VMware solution to virtualize its fleet of servers.
Early adoption of Public Cloud
The first components of Amadeus Shopping are deployed in several regions worldwide with Cloud Availability in Google.
Globally distributed IaaS & PaaS
Following the TPF decommissioning, Amadeus transitions to a cloud-based architecture to provide a flexible and powerful framework for massive deployment and distributed operations of very large transactional and data traffic. Thanks to its partnership with Red Hat OpenShift, Amadeus introduces Kubernetes technology to operate containers at scale (elected Innovator of the year)
Mass Migration to the Public Cloud
Amadeus and Microsoft entered a global strategic partnership to create better travel experiences through cloud technology, and the co-development of innovative new products and services. Amadeus starts its move to Azure.
Modernization of Amadeus applications
Amadeus builds the foundations of completely new technical stacks and enables modern cloud native applications development. Amadeus moves from transactional systems to data-driven and micro-services applications.
A multi-cloud approach
Amadeus and Google signed a strategic partnership to enrich Amadeus cloud operations and innovate together with the latest Generative AI platform and agents.
Frequently asked questions
By migrating to the cloud, one of the largest and most complex migrations to Azure, and leveraging the latest technologies from major Hyperscalers, Amadeus can serve its customers better and faster.
Cloud technologies assure more agility and speed and come with self-serviceability capabilities to allow Amadeus to offer the best to its customers.
It also permits to be even more resilient through improved Business Continuity capabilities, allowing for complete recovery of data and assets.
The cloud’s elasticity enables Amadeus to adjust capacity according to future demand and manage the volatility of traffic, all while preserving the same level of security and use of automation for scalable operations.
It is a true transformation, where engineering, finance and business teams are collaborating on data-driven spending decisions thanks to FinOps’ good practices.
Adopting a multi-cloud strategy is the foundation for modularity, openness and self-serviceability, fueling the future of our company and the travel ecosystem.
Amadeus benefits from the best of breeds of its various partners leveraging the latest technological advancements to serve the industry and our customers while continually innovating.
Our multi-cloud approach, with locations across Europe, Asia and North America, helps reduce latency and ensures compliance with new local data regulations. This strategy enables us to cut the Amadeus Search engine response time in half.
By building strong collaborations with leading organizations, from startups to large enterprises, Amadeus can co-create and deliver cutting-edge travel solutions that drive positive changes.
The Amadeus open platform offers a set of technical and business capabilities, along with ready-to-use content, to the Amadeus community and the partners and customers ecosystem, allowing them to consume and build travel solutions to power the traveler centric journeys of tomorrow.
An open platform enables us to innovate, accelerate, expand business value and increase process efficiency. With shared and standardized capabilities powering Amadeus solutions, developers, customers, and partners can seamlessly customize, extend, and connect their services.